The Delivery of Your Order

Our aim is to deliver all orders within the specified times once receipt of payment has been confirmed. All deliveries are subject to stock availability and security checks. Delivery will be made to the address provided.

Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery or for late deliveries as a result of Carrier actions which are beyond our control save as precluded by law. Please contact us as soon as possible if you do not receive your goods within a reasonable time. We will endeavour to get your goods to you as soon as possible or you may cancel your order. You will be refunded once the goods have been returned to us in good order or classified as lost by the Carrier Company.

We will attempt to deliver your order to the delivery address stated on your order form. If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact the courier company or collect the goods from the depot where requested, we shall refund the price of the products less delivery costs incurred by us in sending out the goods plus any additional costs charged to us by the courier company for returning the goods to us. If we have to re-dispatch the order, if it has been returned to us, for reasons outside of our control there may be a charge.

If you require a parcel to be redirected because a wrong address has been given, there will be a redirect charge.

If the products we deliver to you are damaged or we have sent you the incorrect goods or quantity, please contact us as soon as possible. We require you to notify us within seven (7) days. Please do not sign for any packages that are damaged or opened. We cannot accept any liability for goods which are damaged or sent in error unless you notify us pursuant to these terms and conditions.

Delivery Time

The delivery time indicated on item details is estimated delivery time. Before placing an order you can check the delivery time.

For the items that are ready in our warehouse, they will be delivered once receipt of payment has been confirmed.

Delivery items that are available in the supplier's warehouse varies from supplier to supplier.

The any longer delivery times we will email keep you informed. In the case that you do longer delivery time does not fit, let us know and we will remove the item from the contract or replace it with another.

If you are away and no one can get the items you ordered, please let us know with the desired date of shipment of your order. This means that before that date, your package will not be sent to the address you indicate.